Privacy policy


Welcome to DERON

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with any services provided by DERON.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.

1. Information We Collect
We collect the following information to provide our services effectively and securely:

A. Personal Information (Provided by You)

  • Full Name
  • Billing & Shipping Address
  • Email Address
  • Phone/Mobile Number
  • Date of Birth (if provided for promotions)
  • Account login credentials
  • Feedback, messages, or survey responses

B. Payment Information

  • Debit/credit card details, UPI, and other transaction methods (processed through secure third-party gateways)
  • We do not store or access your complete payment card information.

C. Automatically Collected Data

  • IP Address
  • Pages viewed & time spent
  • Cookies and tracking pixels

D. Social Media Information
If you choose to log in or interact through social media platforms:

  • Email address
  • Public information available on that platform

You can control this information through the privacy settings of your social media provider.

2. How We Use Your Information
We use collected data for the following purposes:

  • To process and deliver your orders
  • To verify identity & prevent fraud
  • To provide customer support and resolve disputes
  • To personalize your shopping experience
  • To send order updates & transactional alerts
  • To send promotions, discount codes, and brand updates (only if opted-in)
  • To improve products, UX, and website performance
  • To comply with legal obligations, taxation, and accounting

3. Sharing & Disclosure of Information
We do NOT sell or trade personal data.

Your information may be shared only under the following circumstances:

A. With Service Providers

  • Payment gateways (e.g., Razorpay, PayPal, Stripe, etc.)
  • Shipping companies and logistics partners
  • Email and SMS service providers
  • Website hosting and data storage services
  • Marketing and analytics partners

They receive only essential information required to perform their services and are contractually obligated to maintain confidentiality.

B. For Legal or Safety Requirements
We may disclose your data if required:

  • To comply with legal process or enforceable government request
  • To protect the rights, safety, or property of DERON, users, or the public
  • In connection with fraud prevention or security investigations

C. Business Transfer
If DERON undergoes merger, acquisition, restructuring, or sale of assets, customer data may be transferred as part of the business entity.

5. Cookies & Tracking Technologies
Our website uses cookies to:

  • Enhance site functionality
  • Analyze browsing behavior
  • Enable secure login and order processing
  • Provide personalized recommendations and ads

You may disable cookies in your browser; however, some parts of the site may not function properly.

6. Data Retention
We retain your personal data:

  • For as long as your account is active
  • As necessary to complete purchases or provide service
  • As required by law

7. Data Security
We implement industry-standard security measures including:

  • SSL encryption
  • Secure password hashing
  • Limited access controls
  • Regular system audits

8. Your Rights
Depending on your jurisdiction, you may have rights to:

  • Request correction or updates
  • Request deletion (“Right to be Forgotten”)

To exercise rights: email support@deron.co.in

9. Children’s Privacy
Our services are not intended for individuals under 13.

We do not knowingly collect data from children.

If data is collected mistakenly, it will be deleted upon notice.

10. Third-Party Links
Our website may contain links to third-party sites.

We are not responsible for their privacy practices or content.

We encourage you to review their policies before sharing data.

11. SMS, WhatsApp & Email Communication Policy
By providing your contact information, you consent to receive:

  • Order-related confirmations
  • Customer service communication
  • Marketing, offers & promotional messages

You may opt-out of promotional communications anytime.

12. Changes to Privacy Policy
We may update this Privacy Policy periodically.

The updated version will be posted with a revised “Last Updated” date.

Continued use of the site constitutes acceptance of updated terms.

13. Contact Us
If you have questions or concerns, contact us:
Email: support@deron.co.in

WhatsApp: [Click Here]